Abbey Downes
Senior Sales Representative
Abbey supports key accounts within the internal sales team, helping customers with pricing structures and commercial terms tailored to their requirements.
Here to help
Contact Integraflow
For product enquiries, quotations, deliveries or account support, speak to our team.
Call our team
Choose option 1 for Sales, 2 for Accounts or 3 for Warehouse.
Calls are recorded for training and monitoring purposes.
Send an enquiry
Tell us what you need, including any material specifications, quantities or delivery requirements. Fields marked * are required.
Find us
Integraflow LimitedUnit 13, Providence Industrial Estate
Stourbridge, DY9 8HQ
Opening hours
| Department | Mon–Thu | Friday |
|---|---|---|
| Collections | 07:30–17:00 | 07:30–16:00 |
| Deliveries | 08:00–17:00 | 08:00–16:00 |
| Sales | 08:30–17:00 | 08:30–16:00 |
Closed on weekends and bank holidays.
Meet the team
The people behind your enquiries, orders and deliveries.
Joe Heal
Regional Sales Manager - Southern
Joe leads sales across the South West and Wales, managing key accounts and supporting customers with technical and commercial expertise.
Liam Patton
Sales & Projects Manager
Liam supports customers from enquiry through to delivery, using his industrial pipework, fabrication and manufacturing experience to coordinate project requirements.
Nigel Dale
Warehouse Manager
Nigel manages daily warehouse operations, overseeing accurate picking, packing and dispatch while coordinating customer orders with the sales, purchasing and logistics teams.
Sam Yardley
Business Co-Ordinator
Sam coordinates processes across the group, helping teams and companies follow consistent procedures and keep day-to-day operations running smoothly.
Bob Crombie
Workshop Manager
Bob manages the pipework fabrication workshop and associated engineering activities, overseeing daily operations to meet the required safety and technical standards.
Rhys Jones
Sales Director
Rhys leads sales strategy and commercial direction, using his pipeline supply experience to develop customer relationships and identify new business opportunities.
Richard Higgins
Director
Richard oversees the business’s operational structure, helping departments follow consistent systems, procedures and controls while supporting efficiency and sustainable growth.